How to Fix Snapchat Device Ban Issue?

Snapchat, the popular social media platform known for its creative messaging and engaging filters, is one of the best social media platforms worldwide. Users have made it their go-to social media platform with its creative features and lucrative stories. However, recently many users have faced the error message “Snapchat Device Ban.”

This problem has frustrated and confused many users, who suddenly cannot access the app. Not many users know why their account has been banned and how to get out of the Snapchat device ban. You are at the right place if you also face the same issue.

In this article, we’ll tell you about the Snapchat device ban and how to fix the issue.

Why Did Snapchat Ban My Device?

The Snapchat Device Ban is not an intentional action taken by the company but rather a response to certain conditions or behaviours observed on user accounts.

Snapchat’s automated algorithms typically trigger these bans and are primarily designed to maintain the safety and integrity of the platform. The bans can be activated for various reasons, including:

Contact Snapchat
  • Violation of Community Guidelines: One of the most common reasons for a Snapchat Device Ban is the violation of the platform’s community guidelines. This includes posting explicit content, engaging in harassment or bullying, or participating in spammy or deceptive activities.
  • Third-Party Apps and Plugins: Using unauthorized third-party apps or plugins to enhance Snapchat functionality can lead to a device ban. These applications may breach Snapchat’s terms of service and compromise the security of user accounts.
  • Suspicious Account Activity: Snapchat’s algorithms monitor account activity to detect suspicious behavior, such as mass following, frequent login attempts, or unusual patterns of interaction. Such activities may lead to an erroneous device ban.
  • Account Compromise: If a user’s account is compromised or accessed without authorization, Snapchat may impose a device ban to protect the account owner’s privacy and security.
  • Age Restrictions: Snapchat is intended for users above a certain age limit, and accounts found to be underage or misrepresenting their age can face a device ban.
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How To Fix Snapchat Device Ban Issue?

Now that we know the reasons behind the issue, let’s move on to the solution part. Since there are many reasons behind the issue, you should try all the methods. Here’s how you can get rid of the Snapchat Device Ban.

1. Update The App:

Update the app

Firstly, you should check if your app is up to date or not. Sometimes outdated apps may encounter community guidelines violations, which may be solved by updating your app. Sometimes, the information that your device has been banned doesn’t reach the servers, and a quick update may fix the issue.

To update the app, head to the respective app store or play store and search for Snapchat. If there’s any update available, you’ll get an option to update the app. Tap on it to update the app. After the update, check if the issue has been fixed.

2. Check If Your Account Has Been Hacked Or Compromised:

Secondly, ensure that your Snapchat account has not been compromised or unlawfully accessed. The primary purpose of the Snapchat device ban is to safeguard your account from potential hacking and other dubious activities.

There may be chances that somewhere someone has access to your account. And because of this reason, the Snapchat algorithm has banned that device.

To fix this, attempt logging into your Snapchat account from a different device, which will allow you to modify your password and activate two-factor authentication for added security.

3. Uninstall Any Third-Party Apps:

Uninstall 3rd party apps

If your device ban persists, it is essential to ensure you are not using any unauthorized third-party applications, as they can cause the device ban.

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To rectify this, uninstall and delete apps like Snapchat++, peekaboo, or other untrustworthy bots from your device. By doing so, you can fix the device ban problem on Snapchat.

4. Contact Snapchat Support:

Snapchat support

After checking if your account is not compromised and installing any 3rd party-apps, if the issue persists, you should contact Snapchat support as soon as possible.

Tell them that you haven’t done any act which causes a violation of their guidelines, and request them to revert your account ban.

Explain your situation thoroughly and provide them with accurate and valid information to fix the issue. Doing so increases the likelihood of getting your problem fixed as swiftly as possible.

5. Wait For It:

Wait for it

There can be many other ways we can tell you to do this, like re-installing the app or factory resetting your device. However, it’s not worth it, and the issue will not solve.

The algorithms of Snapchat are much smarter than you, me, and all of us. So, I recommend you wait for the device ban to be lifted from your Snapchat account. The process may take weeks or even months, but it will subside. For now, use another device to operate Snapchat or other social media platforms to connect with your friends. 


Following the community guidelines of any app is essential. If you don’t follow, consequences like a device ban or account ban occur. So, it’s better to respect the guidelines and enjoy the app. Try these methods and see if your Snapchat device ban gets fixed. In case of any doubt, do let us know in the comment section below.

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