You do get excellent technical support and extended protection for your devices with AppleCare. You can extend your Apple warranty coverage by purchasing AppleCare+ or the AppleCare Protection Plan. The best part is that you can also cancel AppleCare if you have signed up for it and are facing any issues.
You might have subscribed to AppleCare if you purchased a new Apple device. You can cancel the same and receive a refund based on the plan you have subscribed to if you believe the service is increasing your costs too much or do not require it if you intend to sell your device at some point.
This article is for you if you are looking for ways to cancel your AppleCare subscription. We will include the steps for the same on different devices in the following sections.
What Is AppleCare And AppleCare+?
AppleCare is a broad type of protection for your Apple gadget that covers mishaps and gives you phone support for gadgets and other things.
Generally, all Apple products typically come with a one-year manufacturer’s warranty and 90 days of technical support. If you wish to extend this, you can purchase an AppleCare subscription.
User-created damage, such as unauthorized software manipulation or download, unauthorized repair or modification, or other non-accident-related events, is not covered by AppleCare. In such cases, you will have to go for a device replacement.
You can choose from 3 different AppleCare plans: AppleCare, a limited warranty subscription, AppleCare Protection Plan; and AppleCare+, an extension of AppleCare.
How To Cancel AppleCare Subscription?
If you have decided to cancel your AppleCare subscription, we have found a few methods by which you can do the same. You can use these methods to cancel your monthly or yearly AppleCare subscriptions.
Apple will not automatically process a refund for your monthly or yearly AppleCare plans. You have to request a refund separately if you think you are eligible.
1. On iPhone/iPad:
To cancel your AppleCare subscription on your iPhone or iPad, follow these steps:
- Unlock your device and go to Settings.
- On the top of the page, click on your profile, and go to the Subscriptions section, on the Apple ID page.
3. From the list of subscriptions, select the AppleCare subscription. Click on the Cancel subscription option.
4. Confirm the choice by clicking on the ‘Confirm’ option that appears.
Your plan will be cancelled. Alternatively, you can use the following method to cancel the subscription through the AppStore.
- Open the AppStore and click on the Profile icon at the top of the page.
- On the Account page, click on the Subscriptions option.
3. Select the AppleCare subscription from the list and click on the Cancel option.
4. Confirm the cancellation.
2. On Mac:
You can use your Mac to Cancel AppleCare. Follow the steps mentioned below:
- Open the AppStore on your Mac.
- After you Log in to your account, click on the profile icon at the bottom left corner of the page.
3. Click on the ‘View Information’ option and go to the Manage section.
4. Click the ‘Manage’ option next to the subscriptions section.
5. From the list of subscriptions, click on AppleCare and click on the ‘Edit’ option.
6. Select the Cancel Subscription option and confirm cancellation.
Your AppleCare subscription will be cancelled.
3. Over Phone, Mail, Or Fax:
If you do not wish to use the above methods to Cancel AppleCare, you can use the alternative methods that we have mentioned below:
- Through mail – You can send a request letter for the plan cancellation along with your Plan Agreement Number, copy of the purchase receipt, and other additional documents to ‘AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S.’
- Through Fax – You can send the above-mentioned documents through fax at 916-405-3973.
- Contact Apple Support – Other than through the Support website; you can contact the Apple support team directly on 1-800-800-2775
How To Cancel AppleCare Upfront?
Upfront payment refers to a one-time charge for AppleCare that you make during the hour of purchase. The payment is applicable only for a particular length. When that plan expires, it will not be renewed automatically.
If you have paid for an AppleCare Upfront plan by depositing a certain amount before your plan started, you must request a refund along with the cancellation. You can follow the steps given below:
- Go to the Apple Support website.
- Choose your Apple product. Go to the Hardware Coverage option.
- Next, click on the ‘Other Hardware Coverage Topics’ option.
- Next, choose the option that says that you will require a refund.
5. Select your desired support option. You can ask an agent to call you or use chat support.
6. Once connected to an Apple support member, ask them to cancel your AppleCare plan.
An Apple agent will contact you to confirm the plan cancellation and inform you about the refund you will be getting, if any. If needed, you must provide the receipt of the plan purchase and other documents during cancellation. If you are entitled to a refund, you will receive details on when to expect it.
AppleCare Refund Policy:
If you wonder whether you will be getting a refund if you cancel your AppleCare subscription, you will need to look into the refund policies of AppleCare.
These vary from country, region, and state. Note that if you have purchased your plan from a wireless service provider, you need to contact them to ask about the refund.
- If you cancel your AppleCare+plus subscription within 30 days of your purchase of the plan, you are entitled to get a full refund after a deduction of the amount that you used for various services.
- If you are cancelling after 30 days, the refund will be processed based on the percentage of the plan you have not used and is unexpired, along with the deduction of the service amount.
Note that Apple can change the Refund policy at any time; hence, you must be aware of the latest policies.
Frequently Asked Questions:
If you have purchased your Applecare subscription through BestBuy, you can cancel the subscription by following the same steps in the cancellation section. Moreover, the refund policies also remain the same.
Yes. Cancellation of the AppleCare plan is possible at any time. However, you will get a refund based on the unexpired data in the plan.
You can contact the Apple Support team or go to their official Support website to proceed with the cancellation.
If not through the iPhone or other iOS devices, you can cancel your AppleCare subscription by contacting the Apple support team via email or phone requesting them to cancel it.
No. Once you cancel an AppleCare subscription for any device, you cannot get a new subscription for the same device.
Yes. If you sell your device to another person while your plan is still active, you can transfer the rest of the subscription to the person who gets your device.
Conclusion
To extend your Apple warranty coverage, you might need to purchase the AppleCare subscription for more than the standard one-year warranty and 90 days of technical assistance.
This can be availed on a monthly or yearly basis. However, you might want to cancel the plan if it exceeds your Budget or even if you want to sell your Apple device.
This article was mainly about the process you must follow to Cancel AppleCare for your devices. You can follow the steps mentioned above on your devices to cancel the plan.
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Hello, I’m Sreelakshmi, a content enthusiast with 6 years of experience. I’m dedicated to addressing critical issues within OTT content through insightful articles, using my words to spark discussions and provide clarity.