Gmail is something we utilize consistently, more often than not, with no issues. Although it is the most stable and dependable email service available, there are still occasions when technical issues prevent your messages from reaching your inbox.
Sadly, some users face the error of Gmail not receiving emails. You can try a lot of different things to get back the email services to function properly again.
Issues with your account, settings, connectivity, and even the issues with the sender’s email can prevent you from receiving emails, but most can be resolved quickly. The problem of not receiving emails can occur on any device you use Gmail on. Here we will discuss the top fixes if this error occurs on any of your devices.
General Troubleshooting For Gmail Not Receiving Emails:
If you suspect you are not receiving any new emails in your Gmail account, you can initially go for the troubleshooting steps below. This can be done to check if you can easily fix any minor problems.
1. Check Your Network Connection:
It’s possible that your Gmail is not receiving emails because you are not connected to the internet, and Gmail cannot reach its email servers to refresh and load the new messages in your inbox.
Verify that your device is connected to the internet before proceeding with other actions. The reason why the emails aren’t loading could be because of this. You could likewise need to physically reset your router, or even use one more gadget to browse your email.
2. Check Google’s Servers:
Although very rarely, Google servers can also be down. This can affect the proper functioning of various Google services, including Gmail. Hence, if your Gmail is not receiving emails from people, it might be because the Google server is down.
You can check the Google server status by going to the Google Workspace site. Like the DownDetector, this site will show the Google services that are not working properly.
3. Send A Test Email To Yourself:
If you want to confirm that you are facing technical issues because Gmail is not receiving emails, this is the easiest option. Send a test email to your e-mail ID. If it appears in your Inbox as a new email, your Gmail has no issues. However, if you don’t receive the mail, you can understand that your Gmail is wrong.
4. Check Your Spam Folder:
Even thought Gmail’s spam channels are exceptionally cutting-edge, they can catch your emails up in the spam folder. This could be because the spam filter was activated by a single word in the email or because many other Gmail users have marked the sender as spam.
Make sure you check your spam folder in Gmail. You can find this in the tab on the left-hand side when you open your Gmail account on your device.
5. Check Your Trash Folder:
Very rarely, but you might accidentally delete the new emails that have reached you. If not done by you, this can also be done by the Antivirus software on your device if it detects any problematic emails.
Make sure you check the Gmail Trash folder. You can find the option in the tab on the left-hand side when you open Gmail on your device.
6. Check The All Mail Tab:
All the emails in your Inbox and the Archived emails are stored in the All Mail tab of Gmail. You can go to the All Mail tab if you cannot find new emails that you are expecting in the Spam or Trash folders.
The option will be visible in the tab present on the left-hand side of the Gmail screen.
How To Fix Gmail Not Receiving Emails Error?
If you have tried the above mentioned troubleshooting methods and your Gmail not receiving emails issue has still not been resolved, you can try these methods.
Note that you can go for the next method if one of the below-mentioned methods does not prove effective for the issue.
1. Update The Gmail App:
An outdated App is likely to have technical issues more often. This can be prevented if you Update your App whenever required. You can Update your Gmail Mobile App through the Google Play Store.
Note that enabling auto-update will save you time and automatically update Gmail whenever a new update is available.
2. Change The Browser:
Try changing the browser if you experience issues with Gmail. Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge are the four browsers Gmail supports.
If you are opening Gmail on Mobile, try accessing Gmail through the Phone’s browser, not the App. Check if the issue does not occur after a browser change. If the problem persists, proceed with the next solution.
3. Check The Google Storage Limit:
You might not receive new emails because the Google storage limit has reached its maximum. In this case, you can delete all the emails you no longer need to accumulate some space for the new emails to take in your Inbox.
If deleting unnecessary emails does not provide the required space, proceed to Google Drive or Google Photos to delete the documents and photos you no longer need.
4. Log Out And Log Back In:
A temporary glitch in your Gmail account can occasionally result in various issues, including this one. Logging out and logging back into your Gmail account is the best way to eliminate this bug. Follow these steps to Sign out of your account on a desktop or mobile browser:
- Open your Gmail account.
- Click on your profile icon in the top right corner.
- Click on the Sign Out option.
You can go to Gmail and Sign into your account again.
In the case of mobiles, you can remove the account from your device and add it back to your Phone again.
5. Check The Email Forwarding:
This option is applicable if you have enabled email forwarding on Gmail.
Gmail can forward emails sent to a different address to your new inbox using email forwarding.Ift you are utilizing email forwarding to get messages shipped off an old or different email address, you can try and check this feature using these steps:
- Open your Gmail account through the Desktop website.
- Click on the gear icon to open the settings tab. Click on the ‘See All Settings’ option.
- Click on the ‘Forwarding and POP/IMAP’ option to view your forwarding settings.
You can disable the forwarding option and check if the problem of Gmail not receiving emails has been resolved.
6. Check Gmail Filter Settings:
Emails in Gmail are automatically sorted into various folders by a default system. This indicates that if you are awaiting an email from a new sender, Gmail may have flagged it as spam. Your email might have been deleted as well. To change these filter settings, follow the steps mentioned below:
- Sign in to your Gmail account through the Desktop website.
- Click on the gear icon in the top right corner, and select the ‘See All Settings’ option.
3. Click on the ‘Filters and Blocked Addresses’ option to view all your Gmail filters. Review the filters and click on ‘Delete’ if you do not require any of them.
7. Ensure That The Sender Is Not Blocked:
If you have blocked older messages from the person you are expecting your new emails from, those emails might not get delivered to your Inbox. In such cases, you will have to unblock the address beforehand or ask them to send the email again after you have unblocked them.
You can go to the ‘Filters and Blocked Addresses’ section in the Advanced Settings tab and unblock the person’s address that you need.
8. Disable The Antivirus Software:
This solution is for those who have enabled IMAP on their Windows desktop. Some antivirus programs have an email-separating feature. This blocks emails that your antivirus suspects are malicious or contain a virus. You should try disabling this feature in your antivirus software, refresh Gmail, or request a new email from the sender.
Follow these steps to disable the Antivirus software on your computer:
- Open the Task Manager.
- Click on the ‘Startup’ option. Choose the Antivirus program that you wish to disable.
- Right-click on the program and click on ‘Disable’.
After this, you can restart your computer and ask the person to resend the email to check if the problem has been fixed.
9. Check The Admin Console:
This option might be helpful for GSuite and Google Business account users. You can ask your account administrators to go to the admin site and find your email address from the list.
A list of all emails directed to you will be uploaded to the Google servers. You can find the email you seek by going through the list. If the email is absent, there might be issues on the sender’s side.
10. Check POP/IMAP Settings:
Checking if your IMAP or POP settings are working well is always good.
On your computer, open Gmail, and go to the ‘Forwarding and POP/IMAP’ option in the Settings tab. Enable IMAP if you have disabled it before.
On Mobile, make sure that your Account has been linked to your device before you change the settings. Further, open Gmail through a web browser and follow the steps mentioned above to enable IMAP.
11. Contact Google Support:
If none of the above methods helped you solve the issue, the last option is to contact Google Support for additional assistance on your problem. You can do this by going to their Google Support site.
Conclusion:
There could be several reasons why your Gmail is not receiving emails. A few potential causes include network issues, messages being unintentionally deleted or shipped off the trash tab, issues with outside email clients, or other issues with the gadget or browser you use to get to your email.
However, many ways are available to resolve this issue on your own. This article has mentioned all the possible troubleshooting methods for this problem.
We hope this article was useful in providing you with the required information about this topic. You are always welcome to share your feedback, queries, and other suggestion in the comments section!!
Hello, I’m Sreelakshmi, a content enthusiast with 6 years of experience. I’m dedicated to addressing critical issues within OTT content through insightful articles, using my words to spark discussions and provide clarity.
