Fix: Your Account has been disabled in AppStore and iTunes

You are attempting to download an application from iTunes, but you keep receiving the message “your account has been disabled in AppStore and iTunes” and cannot sign in using your Apple ID. The same message appears no matter how many times you enter the correct password for your Apple ID.

A disabled account can be frustrating, especially if you use it for work, social networking, or entertainment. You might try resetting your password. However, this article is for you if the problem does not resolve.

This article will discuss the possible causes of the ‘Account disabled in AppStore and iTunes’ error and the best ways to fix this issue.

Causes Of The Account Being Disabled In AppStore And iTunes:

Your Apple ID has been disabled for security reasons if you see the message “Your account has been disabled in the AppStore and iTunes.” This regularly happens because Apple has detected suspicious activity on your account.

The main causes behind your Account being disabled are:

1. Entering Incorrect Apple ID or Password

You will most likely see this message if you accidentally entered the wrong Apple ID or Password for your account several times. As a result of which, your account will be disabled. This is Apple’s security feature that prevents people other than you who try to get access to your account by guessing your Login credentials.

2. You Have Been Away For A While:

Your device can forget you if you have not used the device for a long time. In this scenario, your account can get disabled as well. Your device will not recognize you if you did not sign in to your account for a while, which can also be one of the causes of this problem.

3. Billing Issues:

Your Account will be disabled in the AppStore and iTunes if you have any unpaid bills. This frequently occurs in the event of disputed charges that have been ongoing for a considerable amount of time or in the event of issues with a gift card that results in you owing money for an app or service.

4. Security Reasons:

If you use the same Apple ID to sign in for multiple devices, Apple might think that your account has been hacked. Due to this, your account might get disabled. It is part of a security measure because Apple assumes you to be a scammer and proceeds to lock you out of the account.

5. Disputed Charges:

If you made a huge buy and later disputed the charges, you can expect to see your Account disabled in AppStore and iTunes until you clear things up with Apple.

How To Fix The Account Being Disabled In AppStore And iTunes Issue?

Now that you know the causes behind why your account has been disabled in AppStore and iTunes, we can look into the different ways to solve this problem.

1. Wait For 24 Hours:

A common and easy solution for the problem is to wait. You can get locked out of your AppStore and iTunes account for trying to attempt a Login with the wrong credentials too often.

In this case, you should wait for 24 hours before you try again. Your issue will be resolved after this because Apple only locks you for a temporary period. However, ensure you do not enter the wrong password and land in the same trouble again. Apple can even lock your account permanently.

2. Reset Your Apple Password:

You can prevent being locked out of your account and getting it disabled by resetting your password to a new one in case you’ve forgotten your old password. Follow these steps to change your password.

1. On Mac:

You can use the Apple Iforgot site on your Mac to reset the password and Unlock your ID by following these steps:

1. Go to Apple’s iForgot Site.

2. Enter your Apple ID in the provided space and click Continue.

3. Enter the Phone number that is linked with your Apple ID.

4. Use another Apple device of yours and follow the instructions to change your password.

2. On iPhone:

To reset the password on an iPhone, follow these steps:

1. Open the device Settings on your Phone.
2. Click on your Name displayed on the profile at the top of the screen.
3. Click on the ‘Password and Security’ option.

4. Click on the Change Password option.

5. Enter the six-digit passcode for your device in the space provided.

6. Continue with the password reset by entering a new password using the steps mentioned on the screen.

You can use the new password to Sign In to your Apple Account. This will solve the problem of your account being disabled.

3. Log Out And Log In To Your Account:

If your Account is disabled in AppStore and iTunes, basic logging out and back into your Apple ID can at times set off the fix. Even though you are signed in, your devices might think you aren’t, and signing in will reset your pop-up notifications. Remember that you must sign out of each device and back in again. You can follow the steps below to log out on your Apple devices.

1. On Mac

Follow these steps to Log Out of your Account on Mac:

1. Click on the Apple logo on the left corner of the Menu bar.
2. Go to the System Preferences section and click on your Apple ID.
3. Click on the Overview option.
4. Click on ‘Sign Out’ and complete the rest of the steps, if any.

You can go to Settings and enter your Apple ID and Password to Log in to your account again.

2. On iPhone

You can Logout of your account on your iPhone, by following these steps:

1. Open the device settings on your Phone.
2. Tap on your Profile Icon at the top of the screen.
3. Scroll to the bottom and click on the ‘Sign Out’ option.

4. Enter your Apple Password. Tap on Turn off to log out of your account.

Follow the same steps and enter your Apple ID and Password to Log in back to your account. The problem of your account being disabled will be resolved.

4. Check The Restrictions:

Sometimes the restrictions you have enabled on your device might also be causing this problem. Go to Settings and then to the Screen Time section. Turn Off Screen Time and try accessing your AppStores and iTunes accounts again.

You can also go to Settings and go to the Restrictions section and Turn Off all restrictions and access your account for iOS versions 11 and earlier.

5. Configure Date And Time:

Inaccurate Date and time settings can cause issues while associating with Apple servers. The account disabled error may also occur as a result. The correct settings for the date and time can be set as follows.

1. On Mac

Follow these steps to Configure Date and Time on your Mac:

1. Click on the Apple logo on the screen and go to the System Preferences option.

2. Click on the Date and Time option.

3. Tap on the Lock icon at the bottom of the screen and enter your Mac Password.

4. In the Date and Time section, check the box that reads ‘Set Date and Time Automatically’.

2. On iPhone

To configure Date and Time on your iPhone, follow these steps:

1. Open the device Settings and go to the General section.

2. Click on the Date and Time option.

3. Click the Toggle on for the option that reads ‘Set Automatically’.

If the Date and Time cannot be configured automatically, you can update it manually.

6. Contact Apple Support:

Occasionally, nothing works. When it comes to issues with your Apple ID, the App Store, and iTunes, you might try all of these steps but come up empty-handed. In such cases, you can use the Apple Support service.

There is a section on the Apple support website specifically for issues involving Apple ID and a portal specifically for issues involving “disabled Apple ID.” You can speak with Apple via online chat or have a representative call you.

Remember that this is only a last resort, and Apple support may need to escalate your issue, locking you out of your account for a long time.

Conclusion:

These days, having access to the App Store and iTunes is essential because most of Apple’s services rely on the cloud and your Apple ID. Being locked out implies your entire digital world might come crashing down.

When you attempt to log in, you may receive the error message “Your account has been disabled in the App Store and iTunes.” This frequently indicates that your Apple ID is not functioning properly for some reason. This can be pretty much annoying to any Apple user. However, there are solutions to get rid of this problem.

In this article, we have discussed the causes and the possible solutions to this problem. Remember that if none of the solutions work for you, you can always contact Apple Support for expert assistance. We hope this article helped you solve your doubts regarding the topic. Do share your feedback and suggestions in the comments section!!