Google Chromecast is considered one of the best devices for casting. But even the best devices have ups and downs. Lately, many people have complained that their Google Chromecast is not working. And it can be frustrating at times. So, we decided to help you guys out.
In this article, you will get different ways to fix your Chromecast.
Why Does Chromecast Stop Working?
There are a few different causes that may be preventing your Chromecast from streaming media content effectively.
- Your Wi-Fi network may not be detectable by the Chromecast, or your router may be transmitting on a frequency that is incompatible with the Chromecast.
- The gadget is not receiving enough power to function correctly or lacks some critical updates to its firmware.
Whatever the reason for the malfunction, there are some methods you can try to solve the issue.
8 Methods to Fix Chromecast Not Working Issue
Try all the methods to fix the issue and see which works for you.
1. Restart the Chromecast:
If your Chromecast isn’t functioning correctly, the first thing you should try is to restart the device. One way to restart the Chromecast is by the traditional way of unplugging it and plugging it back in after some time. After it starts up, try to cast your device.
If you don’t want to unplug the Chromecast or the switch is inaccessible, you can also reboot the Chromecast using the software.
Here’s how to restart a Chromecast Using Google Home App in simple steps:
On your mobile phone, open the Google Home app.
Make sure you use the same Google account as the Chromecast and are connected to the same WiFi.
On the app, search for your Chromecast.
Press and hold its icon in the app.
On the next page, tap on the “Gear” icon at the top right corner.
Tap on the three-dot icon to open the menu.
Hit Reboot.
2. Check Your Internet Connection
The second reason why your Chromecast stopped working is due to poor or no internet connection. Check whether the internet is working correctly or not. You can check other devices to see whether the internet there is working. If the internet is not working correctly on the other devices, then maybe there’s an issue with the router. In such a case, a simple router restart can solve the issue.
3. Connect Both Devices to the Same Network
If you’re wondering why your Chromecast isn’t working, check to see if both of your gadgets are on the same Wi-Fi network. When devices are on separate networks, Chromecast often fails to stream content.
Chromecast only works if your mobile device and the Chromecast are on the same network. Here’s how you can check whether the Chromecast is on the same network.
- Tap and hold the “Settings” symbol at the top-right corner of your TV.
- Select “Device Information.”
- Here you can see which WiFi network you are connected to.
4. Use Chromecast Extender
Sometimes, placing the Chromecast behind the TV could be the issue behind poor connectivity. Since the gadget is hidden away, it may not get enough signal to stream your favorite shows. If you want your Chromecast to extend even further, you can utilize the HDMI extension cable that comes with it. Alternatively, try repositioning the Chromecast closer to the router. A Chromecast Ultra’s power brick also accepts an ethernet wire for internet access.
5. Check Your Router’s Frequency
On the latest routers, the frequency of 2.4 GHz, 5 GHz, or both is used. But Chromecast will only work on 2.4 GHz networks, so make sure your router is set to that. If it doesn’t work, try resetting your router to its factory settings and see if that solves the Chromecast problem.
6. Check Power Supply
Chromecasts come with their power supply in their package, but most users plug it into a USB or HDMI port on their TV. While this sometimes works, it occasionally results in power interruptions and unexpected reboots. If any of these occur, unplug the Chromecast from the TV and power it directly from the power outlet.
7. Update Google Chrome
If you are casting your computer to the TV, you may need to check whether Google Chrome on your computer is updated. If you are using some older version, then there may be some malfunction on your Chromecast. So, check if the browser is updated to its latest version.
8. Contact the Support Team
If nothing from the above-mentioned method works out for you, then you should probably contact the support team of Chromecast. You can contact them by phone, email, or online chat. Don’t engage too much with the Chromecast, as it may worsen the situation.
Winding Up:
Sometimes, the Google Chromecast may stop working due to several reasons. But before buying a new one or heading on to the service center, you should try our guide. In case nothing works out, contact the support team.
