Millions of people worldwide use Apple Music, one of the most popular music streaming services. It offers millions of songs at a very high quality. But, like any other technology, it can have problems now and then. No platform is flawless, and we often encounter issues with that platform.
Users can’t listen to their favorite songs when Apple Music stops working. ‘Apple Music Not Working’ is one of Apple Music users’ most common problems.
This can be unpleasant, especially if you are working out, driving to work, or just trying to relax at home. Many users took to the internet to query about this issue. If you face the same problem, you are at the right place.
In this article, we’ll tell you why’s Apple Music not working and how to fix it.
Why’s Apple Music Not Working?
There are many reasons why apple Music doesn’t work. Some of them are mentioned below.
- Bad internet connection: Apple Music is an online service that only works with a stable internet connection. Apple Music might stop working if your internet connection is weak or unstable.
- Outdated software: For Apple Music to work right, you need the latest version of iOS, macOS, or iTunes. Apple Music might stop working if you are using an out-of-date version.
- Server problems: Apple Music has a huge network of servers that can sometimes have problems. If Apple Music is down or there are server problems, the service might not work.
How To Fix The “Apple Music Not Working” Issue?
Now that we have discussed some potential reasons behind this issue, let’s move to the solution part. You must try all the methods and see which works for you.
1. Check Your Internet Connection:
The first and foremost thing you should check is if you have a stable internet connection. The Apple Music app works on the internet and needs a good speed to work flawlessly. Try opening other apps to check the internet connection. For example, open the YouTube app and play any video. If the video runs fine, your internet works correctly, and the reason behind the issue differs. Also, try switching to cellular data if your Wi-Fi is not working properly or vice versa.
2. Check Apple Music Servers:
If your internet connection works fine, the problem is probably on Apple’s side. Going to Apple’s System Status page is the best way to find out. This shows you how each Apple service is doing right now. If it’s red, it’s down; if it’s green, it’s fine. So, follow the link to learn about it.
3. Restart The Apple Music App/Device:
Try force-closing and reopening the Apple Music app. This will refresh the app and make it load all its temporary data again, which can fix common errors. If you don’t have a home button on your iPhone or iPad, you can do this by slowly swiping up from the bottom of the screen until you see a list of all the apps you’ve used recently.
If your iPhone or iPad has a home button, double-click it. When you get to this screen, swipe up on Apple Music or any other app you want to force close. If the above thing doesn’t work, try restarting the device. Restarting the device will delete all temporary data and bugs hindering Apple music from running.
4. Update The Apple Music App:
Outdated apps are prone to bugs and glitches. Updates are done to remove such bugs and glitches. So, if there’s an update available on any app, you should update the app. Similarly, the outdated Apple Music app may not work correctly. So, head to the app store and see if an update is available. If yes, update the app and check if the issue is resolved.
5. Try Playing Another Song:
When an Apple Music song doesn’t play, you should first see if you can play other songs from your library. If you can play the other song, the issue is with that particular song. In that case, you should redownload the song and see if it resolves the problem.
Also, you should know that Apple Music can only play MPEG-4 AAC songs. If the song is of a different format, then the song will not run.
6. Sign Out And Sign In Again:
Signing out and signing in again can sometimes fix the issue. To sign out of Apple Music on your iPhone or iPad, go to Settings > Music > Sign Out. On your Mac, open iTunes, and click on Account > Sign Out. After signing out, sign in again using your Apple ID and password and check if the issue has been resolved.
7. Contact Apple Support:
If none of the above-mentioned methods work for you, don’t delve more into the issue, as it may worsen the situation. Instead, get in touch with Apple support and explain your problem. They’ll be more than happy to help you.
Conclusion:
It can be frustrating when Apple Music doesn’t work, but it’s usually easy to fix. Using the steps we’ve given, you can fix the problem quickly and return to listening to your favorite songs. So, try the methods mentioned above, and in case of any doubt, do let us know in the comment section below.